Frequently Asked Questions

– WHERE DO THE TOURS START?
Our tours start in Bucharest (Romania). However, we can also customise the tours to start in a different city, if that better suits your flight arrangements. Alternative airports include Varna or Burgas (in Bulgaria) or Sibiu, Cluj Napoca, Iasi and Targu Mures (in Romania).

– WHAT ARE THE DEPARTURE DATES?
We do not have set departure dates. The dates when you start and end the tour are entirely up to you.

– I LIKE ONE OF THE TOURS, BUT I’D LIKE TO MAKE SOME CHANGES TO THE ITINERARY. IS IT POSSIBLE?
Of course. All our tours are customisation. We can make changes to one itinerary, join 2 itineraries together, or you can just tell us about the places you want to see, and we’ll make a whole new itinerary just for you! Customising a tour comes at no extra charge.

– I WOULD LIKE TO CHOOSE HOTELS FROM A LIST THAT COME WITH THE TOUR. CAN I DO THAT?
Definitely. The hotels are always up to you. We will recommend the standard selection of hotels (3-4-5 STARS HOTELS), or if you are on a budget, we can also offer cheaper accommodation options.

– DO YOUR TOURS INCLUDE ANY INSURANCE RELATED SERVICES?
No. We recommend to all of our clients to carry a medical insurance that would cover any health-related costs that might incur while on the trip. Insurance for trip interruption and lost/stolen luggage is also recommended.

– DO I HAVE TO PAY FOR THE GUIDE’S MEALS?
No. The guide will have a meal allowance, which will cover his meals. Furthermore, the guide will only join you for meals if you ask him to – if you’d rather be on your own for lunch and/or dinner, that is perfectly fine.

– Can I cancel my booking if I cannot travel because of the restrictions/health concerns for COVID-19?
Of course, you can cancel at least 7 days before departure.

– If I make a booking, is the tour guaranteed to go?
YES, ONE PERSON required for this activity to take place.

– Can I make a booking for a solo traveller?
Of course. The total amount will be blocked on your card and either charged if we can confirm the tour on your date or rejected if we cannot confirm the tour for your date. As you can see our Shop permits to travelling for one person!

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Nicolas Experience Tours
Nicolas Experience Tours
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